Lydia distinguished in Golden Arrow competition
Lydia wyróżniona w kategorii: Digital Marketing - innowacja internetowa.
In the Digital Marketing – Internet Innovation category, Lydia – the solution of Credit Agricole, was distinguished. It is an artificial intelligence algorithm used to increase the efficiency of the cash loan campaign.
Voicetel Communications has started co-operation with Altar
Altar oraz Voicetel partnerami
Altar, the contact center systems provider, has signed a partnership cooperation agreement with Voicetel Communications S.A. – the technological leader of AI conversational solutions that allow for intelligent, automated customer service. This means additional functional capabilities for companies that use the Altar Contact Center system to provide customer service.
Systel is a partner of Voicetel Communications
One of the aims of the cooperation is to speed up the procedures related to launching automated voice customer service channels for corporate clients. As part of the cooperation, Voicetel – as a technological leader of conversational AI solutions – will act as a supplier in the process of implementing or developing integrated telecommunications infrastructure for existing and newly acquired Systel clients.
Voicetel Communications at the 22nd WallStreet Conference
Festiwal Call Center
The WallStreet Conference, which has been organised by the Association of Individual Investors for twenty years, is one of the major events of Central Europe’s capital market. It is also (…)
Voicetel at the 12th Assistance Forum
12th Assistance Forum
On 21st May, we took part in the 12th Assistance Forum. We were invited by Europ Assistance Polska, organiser of the event. This year’s edition of the conference was held under the banner of “Client 360 (…)
Voicetel Communications took part in the Call Centre Festival
Festiwal Call Center
On 15th May, we took part in a meeting of the call and contact centre industry. We were invited by Nowoczesna Firma, organiser of the event. CEO Dawid Wójcicki, one of the speakers, talked about (…)
Lydia awarded with gold in the prominent INNOVATION 2018 contest held by SAR
Lydia nagrodzona złotem w konkursie INNOVATION 2018
Bank Credit Agricole and Performics agency have been awarded with a golden statue in the famed INNOVATION contest. The award was given for the implementation of TeleBot (Lydia), a state-of-the-art tool (…)
Voicetel Communications at the 3rd meeting of the Efficient Customer Service Champions series
Champions of Effective Customer Service
On 17 April 2018, we participated in the conference “Champions of Effective Customer Service” We have been invited by Altar. The speaker was Voicetel’s president, Dawid Wójcicki, who spoke about the subject, and answered questions about the intelligent voice bot.
A breakthrough event in the conversational AI industry
On 22 March 2018 Voicetel Communications SA organized an event that was a milestone for the Conversational AI industry. It was the launch of the new product – Dialla®, the Intelligent Assistant – a bot who understands humans.
Voicetel Communications with the smartest students from Pomerania at the First Students’ Conference
On 18th November, we took part in the First Students’ Conference “The Talented from Pomerania” at the invitation of Gdańsk University of Technology, host of the event. The most talented students from our region had a chance to expand their knowledge on such topics as (…)
October 3, 2017 – a conference held by Millennium brokerage house: “IT Sector at the WSE”
“IT Sector at the WSE” – a conference by Millennium brokerage house
Meeting of the Voicetel’s CEO with institutional and private investors. Dawid Wójcicki presented the company’s profile, and long-term development strategy.
Automatic telephone campaigns addressed to thousands of clients – Maya™
Following the success of Brilliance™ technology, the automatic assistant that understands people and at the same time replaces the outdated and frustrating for the callers IVR system, the time has come to unveil a new product (…)
16 - 17 October: Voicetel Communications at Customer Congress
A leader in the Polish smart speech technology market, our company has been invited by Customer Congress to cooperate. Dawid Wójcicki, President of the Management Board, talked about (…)
Voicetel Communications – a partner of the "Systems for hospitals and medical centres" conference
Standardising the process that lies behind telephone service and communication in health centres. Confirming medical appointments with the possibility of setting a new date in companies operating in the medical sector. Our individually devised Brilliance™ technology allows to (…)