Market environment

In the small Polish market, Voicetel Communications is the only company that has developed a smart human-intelligible solution that serves to hold an automatic dialogue. Across the world, Omilia and VoiceWeb, two Greek companies, are currently working on systems which operate just like Brilliance™. We can regard them as our closest rivals.

Amidst the competitive solutions, we can also list providers of so-called voice assistants, such as Siri, Cortana, Alexa, or OK Google. Yet, they are not competition when it comes to profound automation of business processes. They are at present products addressed at individual consumers (to the B2C market) that serve to merely complement the potential of mobile devices. For Brilliance™, the starting point is, in turn, the B2B market, in which this solution is absolutely revolutionary.