Voicetel Communications has started co-operation with Altar
Altar, the contact center systems provider, has signed a partnership cooperation agreement with Voicetel Communications S.A. – the technological leader of AI conversational solutions that allow for intelligent, automated customer service. This means additional functional capabilities for companies that use the Altar Contact Center system to provide customer service.
Voicetel Communications starts cooperation with Systell
Polish high-tech company Voicetel Communications S.A. has started cooperation with Systell, a major provider of state-of-the-art solutions for (...)
Voicetel Communications S.A. technology in the global lead!
New business counterparties, first application of the Maya™ product in the financial sector and successful implementation of Brilliance™ technology in (...)
Voicetel Communications – owner of a robot that understands people – breaks into the market with its new product
A revolutionary product that allows to run a telephone campaign targeted at thousands of clients, without involving a team of consultants. The robot (...)
Voicetel Communications increases its profits in the 2nd quarter and keeps revolutionising the smart speech market
The 2nd quarter of 2017 witnesses an intensive growth of Voicetel products: Maya™ and Dialla™. The company is consistent at carrying out its new (...)
Groundbreaking robot at Gdańsk airport – starting the tests
It is the first solution of this kind in Poland. The Automatic Passenger Assistant at the airport in Gdańsk answers passengers’ questions. The robot provides information about the arrivals and departures board and suggests what to take in order to get to the airport.
Voicetel develops smart speech technology and gets ready for international expansion
This is the end of the frustrating IVR system: from now on, when you call the company, your case will be handled promptly, or you will be put through to a relevant department. What does it mean for the clients? It means having no more to wait for call, and wasting time to be assisted.
Voicetel doubles its revenues and profits
The company has been around since 2012, and since May 2016 it has been listed at New Connect. Last year, the Group kept working on the Brilliance™ solution, but at the same time it started working on Dialla™ product.
Voicetel swiftly boosts its profit and works on its new products
Maya™, Alisa™ and Dialla™ are products that are based on the individually devised Brilliance™ technology. Our solutions are modular: we develop them in line with the users’ needs by adding new functions, and we adapt them to the requirements of new sectors of the market. Learn more.
Voicetel Communications on its way to the main market of Warsaw Stock Exchange
Voicetel is a technological company that operates in the market of services that support contacts with clients. Brilliance™ Dialogue Interface, its flagship solution, rests on the system of identifying speech and individually devised algorithms that allow to analyse a client’s utterances.
Voicetel Communications has increased its profits by over 180% in the 3rd quarter
The net profit of Voicetel Communications Group in the 3rd quarter of this year stood at PLN1.268 million and was better by 184% than the one achieved the year before. The Group carries on developing its Brilliance™ platform.
Voicetel lowers the costs of telephone campaigns and presents a report on the study it made
69 leads gained within 42 minutes, average duration of a conversation at 37 seconds. The costs of getting a lead, i.e. the contact details of a potential client in the automatic telephone campaign conducted by a survey team of Voicetel, reached PLN1.96.